Thank you for shopping with us. We want you to be completely satisfied with your purchase. If for any reason you are not satisfied, we offer a 30-day return policy. Please review the following guidelines to help you with the return process.
Returns Eligibility
-
Timeframe: You have 30 days from the date of delivery to return your item.
-
Condition: Items must not be damaged or worn out, and with all original packaging (tags, boxes, and other).
-
Non-returnable Items: Certain items are not eligible for returns, including:
-
Gift cards
-
Downloadable software or digital products
-
Personalised or custom-made items
-
How to Return an Item
-
Request a Return Authorization: To begin your return, please contact our customer service team at speedyautosstore@gmail.com to receive a Return Authorization (RA) number.
-
Prepare Your Return: Once you have received your RA number, securely pack the item(s) in the original packaging, including all accessories, documentation, and any gifts that came with the product.
-
Ship the Return: Affix the return shipping label and RA number clearly on the return package. You are responsible for the cost of return shipping, unless the return is due to an error on our part (e.g., defective, damaged, or incorrect item).
-
Return Confirmation: Once we receive your return, we will inspect the item(s) and process the refund or exchange. You will be notified once the return is complete.
Refunds
-
Refunds will be issued to the original payment method once the return is processed. Please allow 7-10 business days for the refund to appear on your account.
-
Shipping charges are non-refundable unless the return is due to a mistake on our part.
Exchanges
If you wish to exchange an item for a different size or color, please follow the return process and place a new order for the item you'd like to receive.
Damaged or Defective Items
If your item arrives damaged or defective, please contact us immediately at speedyautosstore@gmail.com. We will provide a prepaid return label for the return of the damaged item and issue a full refund or send a replacement.
Contact Us
For any questions regarding returns, please reach out to our customer service team at:
-
Email: speedyautosstore@gmail.com
- You can also contact through the Contact Form on the page
We value your satisfaction and are here to help make the return process as easy as possible.